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Useful New AdWords Features for e-Commerce

Google recently introduced some useful new AdWords features, about which e-Commerce retailers should be aware.

1. Promotion extensions

These ad extensions allow you to append a discount code or site-wide discount to your text ads. They were first mentioned by Google last May (when they were still in beta), but they’ve finally released them to all advertisers.

These are handy because previously, ad headlines and descriptions had to be used for promos, which took up valuable characters that are limited in number. This now enables the ads to include the original copy which can still include a strong call-to-action and be used to boost ad relevance. The promotion extensions also help the ads take up more space on the Search Engine Results Page, which is always a core objective for AdWords ads.

 

2. Ad Variations

With any e-Com business especially, it’s always been important to A/B test ads to determine which are the most effective for KPIs. Doing so has been a protracted process, having to upload multiple copies of a given ad in which single components (a headline, a call-to-action etc) are altered and rotated against a control ad to determine its effect.

Thankfully, Google has now provided the function to easily test ad variants en masse. The ‘AdWords experience’ provides access to the new ad variations tab. Within that ad variants interface, it’s possible to:

  • Find and replace certain keywords in your ads
  • Update entire textual components (headlines, description, paths)
  • Invert headlines (which should always include the relevant keyword)

Once the ad variants are created it’s possible to use the Experiment split section to assign the percentage of the campaign budget that’s allocated to it. This is particularly useful if only a small percentage is required, which may be the case during a time of year when many e-Commerce businesses make a substantial share of their total annual profits and so the majority of the budget should continue to be focused upon that in that period.

 

3. Custom Intent Audiences

Many e-Com businesses find that the results using The Display Network can be a bit hit or miss due to the widespread variation of websites upon which the ads can appear.

To address that issue Google’s introduced custom intent audiences that use “Google’s machine learning technology to analyse existing campaigns and auto-create custom intent audiences… based on the most common keywords and URLs found in content that people browse while researching a given product or service.”

Basically, Google uses data from your AdWords campaigns and website to determine what is being sold, then cross-reference that against humanity to auto-generate new, qualified (at least as far as Display goes) audiences. This kind of audience creation further cements Google shift towards a Facebook-like, audience-centric mode of targeting on the Display Network, in which characteristics take the place of intent as a primary means of targeting net-new prospects.

It’s also possible to generate your own custom intent audiences using a combination of URLs and keywords.

 

4. Gmail Re-marketing

Up until now it hasn’t been possible for e-Com retailers to show their Shopping ads to previous visitors to their site within Gmail . So the introduction of Gmail re-marketing is welcomed as the ability to re-market and more importantly, do so dynamically, via Gmail is a positive development.

Google calls AdWords Gmail ads dynamic re-marketing “an immersive shopping experience” in your prospects’ in-boxes. This provides e-Commerce advertisers with the ability to bring a prospects’ shopping cart into their inbox, just on the busiest shopping days of the calendar year, for example on ‘Black Friday’.

This is an extremely useful new function, but could be a costly one though, as the avg. CPC for doing that is likely to be high and well above that for most standard campaigns.

 

The wise use of these new AdWords features could significantly benefit e-Com businesses into the future. If you want more details about how they could be implemented to help your business, please get in with us touch now.